Uzbekistan’s Competition Committee has launched a review of the services offered by taxi aggregators to passengers and drivers, as well as their pricing policies, the agency’s press service reported.
Amid technical disruptions affecting major taxi platforms in recent days, competing services raised fares several times during peak hours, the regulator said. The price increases prompted what it described as “justified public protests”.
The committee will examine the platforms for signs of unfair competition, focusing on whether fare increases were justified and whether antitrust legislation was observed.
The regulator also urged taxi services to review their pricing algorithms to prevent sharp and artificial fare hikes, fix problems with drivers withdrawing funds, unblock drivers whose accounts were suspended without justification, recalculate and pay all outstanding bonuses, avoid anti-competitive practices and ensure round-the-clock technical support for drivers and passengers.
If the review identifies violations of competition law or consumer rights, the committee will conduct formal inspections and take action against those responsible in accordance with the law.
“Any action in a competitive market must not run counter to consumers' interests. The prices and quality of services must be based on fair and transparent principles,” the statement said.
Following a major Yandex Go outage from October 11 to 13 in Tashkent and other Uzbek cities, demand for competing taxi platforms surged. Uklon reported that orders increased two- to threefold compared with average levels on comparable days, while the number of new drivers on the platform rose approximately tenfold.
MyTaxi, which operates only in Tashkent, reported a 15-fold increase in orders and said new users accounted for 20−25% of the growth. The number of drivers taking orders tripled, mainly due to drivers who were already registered with the service.
The English version of this material was generated with the assistance of AI translation tools and may differ slightly from the original text.
